Privacy Policy
Last Updated: April 2025
At ArtbyLizRoss we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. What Information Do We Collect?
When you visit our website or place an order, we may collect the following types of information:
Personal Information
Name
Email address
Billing and shipping addresses
Phone number
Payment details
Order Information
Products purchased
Transaction details
Website Usage Data
Your browser, network, and device
Web pages you visited before arriving at this site
Your IP address
Activity on the site, including:
Clicks
Internal links
Pages visited
Scrolling activity
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to help us understand site traffic and visitor behaviour.
2. How Do We Use Your Information?
When you make a purchase, we collect personal information to process and fulfil your order. This includes:
Your name and contact information
Your billing and shipping address
Product details related to your order
Your email and phone number
We share this information with Squarespace, our online store hosting provider, to provide website services and support. We also use Squarespace Payments, which is powered by Stripe, to securely process your payment. You can view their privacy policies here:
We may also use the Google Places API during checkout to auto-complete your address for a smoother shopping experience.
We do not sell or rent your personal information to third parties.
3. How Do We Protect Your Data?
We take appropriate steps to protect your personal information from unauthorized access, misuse, or loss. Payment details are securely processed through [Stripe/PayPal/etc.] and are never stored on our servers.
Comments & Likes
If you leave a comment on our site, we collect:
Your name (displayed with the comment)
Your email (optional, used for replies)
Your website URL (optional)
If you “like” a post, we collect:
Your IP address
Information about your browser and device
Details about the liked content
This helps us prevent duplicate likes during a visit.
Transactional Emails
You may receive system emails related to your activity, such as:
Order confirmations
Shipping notifications
Account creation or password resets
These emails are essential and cannot be unsubscribed from. Squarespace helps us send these messages securely.
4. Cookies & Tracking Technologies
This website uses cookies and similar technologies to improve your browsing experience and track site performance.
Types of Cookies Used:
Essential Cookies: Always active. Required for the site to function.
Analytics & Performance Cookies: Used to analyse traffic and user behaviour. These are only activated when you accept them via our cookie banner.
You can manage cookie settings in your browser or review the cookies used by Squarespace here.
5. Third-Party Services
We may share your information with trusted third parties who help us run our business, including:
Payment Processors (e.g., Stripe, PayPal)
Shipping and Delivery Services
Email Marketing Services (only if you opt in)
These services have their own privacy policies, and we recommend reviewing them.
Squarespace Payments may also use the following providers:
Stripe – for secure payment processing
Sift – for fraud monitoring and detection
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing emails at any time using the unsubscribe link in our messages
7. Changes to This Policy
We may occasionally update this Privacy Policy. Any changes will be reflected on this page with an updated date. Please review it periodically to stay informed.
8. Contact Us
If you have any questions or concerns about your personal information or this Privacy Policy, please contact us:
📧 Email: liz@artbylizross.com